These Terms of Service ("Terms") are a binding agreement between you ("you", "Customer") and Acloak ("Acloak", "we", "us"), the service operated at acloak.com. They govern your access to and use of the Acloak platform, dashboard, API, and the loader script we provide (together, the "Service").
In plain terms: Acloak is a tool for businesses. You install our script on your own websites, and you decide what runs behind it. You're responsible for what you do with it. The boxes like this one are friendly summaries — the full text is what legally counts.
1. Who we are & acceptance
Acloak operates the Service at acloak.com. You can reach us anytime through our contact form.
By creating an account, clicking "I agree", or using the Service, you accept these Terms, our Privacy Policy, and our Refund Policy. If you don't agree, don't use the Service.
2. Eligibility & business use
In plain terms: Acloak is for businesses, not consumers. You confirm you're at least 18 and allowed to sign for your company.
You represent that you are using the Service for business or commercial purposes, that you are at least 18 years old, and that the person accepting these Terms is authorized to bind the business they represent. The Service is professional software and is not directed to consumers or children.
3. What Acloak is
In plain terms: You install our loader on your own site and configure two pages — your offer page and a neutral "safe" page. For each visitor, Acloak decides which page to show. We don't host, write, review, or approve your pages.
Acloak is a real-time traffic-filtering and decisioning tool. You install our loader on websites you own or control. For each incoming visitor, Acloak evaluates the request server-side and routes the visitor to one of two destinations that you configure: your "offer" page or a neutral "safe"/"white" page.
Acloak hosts no offer content and does not create, author, review, approve, monitor, or endorse any page, offer, or campaign you run. We make no representation that any visitor is classified correctly; detection is probabilistic and may produce false positives or negatives.
4. Your responsibility & ad-network disclaimer
In plain terms: Your offers, your pages, your risk. Many ad networks restrict cloaking. We do not promise your ad accounts are safe — that's on you.
You are solely responsible for your offers, landing pages, claims, products, and traffic sources, and for complying with all applicable laws and with the terms and policies of every ad network, platform, or third party you use (including Google, Meta, TikTok, and others).
Many advertising platforms restrict or prohibit "cloaking". Acloak does not represent or warrant that your use of the Service complies with any ad network's policies, and using the Service does not exempt you from them. You assume all risk of account review, restriction, suspension, or ban, and Acloak owes you no refund, credit, or liability for any such outcome.
5. Acceptable use
In plain terms: Don't use Acloak for anything illegal or harmful. We don't police your marketing, but the moment it crosses into fraud, malware, CSAM, or similar, we shut you down — with no refund.
Violating this section is a material breach and may result in immediate suspension or termination without refund. You must not use the Service to host, route, promote, deliver, or facilitate:
- Zero-tolerance content: child sexual abuse material or child exploitation; malware, ransomware, or spyware; phishing or credential theft; financial fraud or scams (including fake checkouts, "pig-butchering", and advance-fee schemes); identity theft or the sale of stolen data; or anything illegal where you or your visitors are located.
- Platform abuse: facilitating unauthorized access to any system; cloaking malware payloads or drive-by downloads; evading law-enforcement or court orders; money laundering; or circumventing sanctions or export controls.
- Harm to real users: using the safe/white page to deliver genuine human visitors something materially harmful, deceptive, or fraudulent.
- Platform integrity violations: reverse-engineering, scraping, circumventing rate limits, probing or accessing other customers' data, or creating multiple accounts to evade plan limits.
Regulated verticals. If you operate in a regulated area (finance or crypto-investment, gambling, adult, health/supplements, pharmaceuticals, or weapons), you must hold all required licenses and comply with all applicable advertising and consumer-protection laws. We may refuse or terminate high-risk accounts at our discretion.
Sanctions. You may not use the Service if you are a sanctioned person or located in an embargoed jurisdiction (including under OFAC or EU sanctions).
We do not pre-screen customer content, but we may investigate, suspend, or terminate suspected violations, and cooperate with lawful requests, without obligation and without refund.
6. Accounts, teams & security
In plain terms: Keep your login safe — anything done under your account is your responsibility. Team seats share the workspace owner's plan.
You must provide accurate registration information, keep your credentials secure, and accept responsibility for all activity under your account. One account per business; don't share or resell access. Team workspaces share the owner's plan: a workspace runs on the owner's subscription, members share it, and campaign limits are pooled on the owner's account. We may verify your identity.
7. License & intellectual property
In plain terms: You can use our software and loader on your own sites. You don't own them, and you can't copy them or build a competitor.
We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service and the loader on properties you own or control, solely for your internal business use. We retain all rights in the platform, the loader code, the detection logic, and any aggregated or de-identified analytics. You may not reverse-engineer, copy, resell, sublicense, or use the Service to build a competing product.
8. Fees, plans, free trial & auto-renewal
In plain terms: Three monthly plans. There's a 7-day free trial — cancel before it ends and you pay nothing. Plans auto-renew monthly until you cancel.
Paid plans are $79, $139, and $249 per month. Prices exclude taxes; you are responsible for any VAT or sales tax. Paid plans include a 7-day free trial with no charge during the trial. Unless you cancel before the trial ends, the plan converts to a paid subscription and your payment method is charged.
Subscriptions auto-renew each billing period until cancelled. You can cancel at any time from your account; cancellation stops future renewals and takes effect at the end of the current period. Billing, refunds, and crypto specifics are covered in our Refund Policy.
9. Crypto payments
In plain terms: Crypto payments are sent to a unique address for the exact amount we quote, and they can't be reversed. Double-check before you send.
We accept non-custodial cryptocurrency payments (including USDT, BTC, ETH, and LTC). When you pay with crypto, you send the exact quoted amount to the address shown, in one transaction, before the quote window expires. Rates are quoted via a third-party price source and may change between quotes. You bear the risk of under-payments, over-payments, late payments, wrong-network or wrong-coin sends, and network fees. We never hold your private keys. On-chain payments are final and irreversible — see the Refund Policy.
10. Visitor data & data processing
In plain terms: For data about your visitors, you are the data controller and we are your processor — we only act on your instructions. You must have the right to send us that data.
For personal data contained in the visitor traffic we filter on your behalf, you are the data controller and Acloak is your processor, and we process that data only on your documented instructions. You represent and warrant that you have a lawful basis and all required notices and consents to send visitor data to Acloak. Our roles, the categories of visitor data, and our sub-processors are described in the Privacy Policy.
11. Disclaimer of warranties
In plain terms: The Service is provided "as is". We don't guarantee uptime, that detection is perfect, or any business result.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT DETECTION OR CLASSIFICATION IS ACCURATE OR ERROR-FREE. We do not warrant uninterrupted or error-free operation, that any visitor will be classified correctly, or that the Service will produce any marketing, traffic, or revenue outcome, or avoid any ad-account action.
12. Limitation of liability
In plain terms: We're not liable for lost profit, lost ad spend, or ad-account bans, and our total liability is capped at what you paid us in the last 12 months.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ACLOAK WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST AD SPEND, LOST REVENUE, OR AD-ACCOUNT SUSPENSIONS OR BANS, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM IS LIMITED TO THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. Nothing in these Terms excludes liability that cannot be excluded by law.
13. Indemnification
In plain terms: If someone sues us because of what you did with Acloak, you cover it.
You will defend, indemnify, and hold harmless Acloak from any claim, loss, or expense (including reasonable legal fees) arising from your content or offers, your use of the Service, your breach of these Terms or the Acceptable Use section, your breach of any law or ad-network policy, or your handling of visitor data — including claims by third parties, data subjects, or regulators.
14. Suspension & termination
In plain terms: We can suspend or close accounts that break the rules, don't pay, or put the platform at risk. Some clauses survive after your account ends.
We may suspend or terminate your access immediately for violations of these Terms or the Acceptable Use section, non-payment, chargebacks or payment fraud, or risk to the platform or other customers. You may cancel at any time. On termination, your access ends and we delete or return your data as described in the Privacy Policy. Sections on intellectual property, disclaimers, liability, indemnification, and payment obligations survive termination.
15. Disputes & governing law
In plain terms: Talk to us first — most issues are settled fastest over email.
Before starting any formal proceeding, you agree to contact us through our contact form so we can try to resolve the matter in good faith. These Terms are governed by the laws applicable where Acloak operates, and the competent courts there have exclusive jurisdiction over any dispute that cannot be resolved informally.
16. Changes & general terms
We may modify these Terms; we'll update the "last updated" date and, for material changes, provide notice. Continued use after changes means you accept them. We may also change or discontinue features. These Terms, together with the Privacy Policy and Refund Policy, are the entire agreement between us; if any provision is unenforceable, the rest remains in effect; our failure to enforce a provision is not a waiver; you may not assign these Terms without our consent; and neither party is liable for delays caused by events beyond its reasonable control.
17. Contact
Questions about these Terms? Reach us through our contact form.